Bill paying is an arduous task. You already don’t want to be paying bills, but couple that with stuffing envelopes or opening more tabs than usual on your browser and the task becomes increasingly worse — and not just on your wallet. The average household, after all, uses approximately 50% of its household spending on bills alone.
But since 2008, there has been a dedicated online portal for improving this monthly (or weekly, perhaps) chore. Introducing doxo, the first customer-forward and crowd-sourced bill pay solution built specifically with the customer in mind. We offer this warning — this service just might make you love paying bills … for the first time ever.
doxo extends convenience and simplicity on its site through over 45,000 unique billers across industries such as utilities, healthcare, telecom, banking and insurance. And those are just a few of the sectors offered. Additionally, customers can pay bills via various means — from the mobile site to a tablet and using multiple forms of payment, including credit cards which are often not available for bill pay. Customer service and the leadership team have been revamped and improved for superior success and new resources are being added all the time for a robust, customer-centric platform. doxo makes bill pay easy, simple as that.
As of now, about a decade after their establishment, doxo can point to millions of users and they can rightfully claim to have changed the way those millions pay their monthly bills. It is the first crowd-sourced, consumer-centered bill paying solution ever conceived and it should come with a warning. Thanks to doxo, those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable.
For example, if your usual electric bill is $150 or less, and you set the auto-pay limit to that level, you’ll know immediately when the bill goes above that. Many who use doxo compare it to a filing cabinet, where users can scan and keep all their bills, statements and related documents in a secure place, and they can pay their bills as they come up. This free service (this is no scam – it’s truly free!) includes many features that make bill-paying a much easier monthly chore than otherwise.
Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos’ firm, Bezos Expeditions. Their goal with this venture was to make it easier for people and small businesses to pay their bills no matter where they are when they’re due, all from one single account. This is no scam; their network now includes many businesses large and small, who are interested in increasing their interactions with their customers, and thus learning more about their markets and how they work.
Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos’ firm, Bezos Expeditions. Their goal with this venture was to make it easier for people and small businesses to pay their bills no matter where they are when they’re due, all from one single account. As of now, doxo can point to millions of users and they can rightfully claim it has changed the way those millions pay their bills. It seems like a warning to the other players in the personal finance space; this is the first crowd-sourced, consumer-centered billpayment solution.
Recently, the leaders at doxo expanded its entire operation, to make sure their customers know they are intent on preventing scams and warning hackers to stay away. After they doubled their customer base, they also expanded their customer service and support capability. At the same time, they are constantly working to expand their partnerships with major companies, to the point that 45,000 billers of all sizes allow customers to access their bills and pay them through doxo. That list of billers runs the gamut, and includes industries such as utilities, finance, telecom, banking and insurance, among many other sectors. It seems they are sending a warning to the competition; there are few bills that can’t be paid through doxo.
The entire doxo site and app system are protected with bank-level security throughout, as is the phone and tablet app. This has been the case since doxo was founded a decade ago in Seattle by a number of venture capitalists and idea folks as prominent as Jeff Bezos of Amazon. His venture capital firm, Bezos Expeditions, played a major role in the founding was in on the founding. At the heart of the idea is the notion that paying a thankless chore and it should be easier for everyone.
Consider this a warning; doxo may actually make bill paying fun. It will certainly make it easier. There are many measures of control doxo users experience. In reality, doxo is not just about paying bills. The doxo system includes warnings when bills come due, but it also gives users almost total control over how you make your payments. You not only get a warning that a bill is due, and a notice that it’s been paid, but you can keep track of the family’s spending, and you can retrieve and examine each and every bill anytime you want.
Among the most common struggles most households experience comes with their efforts to keep the household finances in order. That is one reason the personal finance app doxo was created. doxo was founded in Seattle by forward-thinking idea people and venture capitalists like Amazon’s Jeff Bezos and his firm, Bezos Expeditions. The creators view doxo as a way to make it easier for ordinary people to keep track of their bills, pay them and to reduce the resultant paperwork.
One reason for that peace of mind is that doxo attempts to make users’ lives completely paperless, by placing all bills and receipts into a virtual file cabinet of sorts; a single location where everyone can manage all their bills and pay them on time, with no complaints or hassles.
Due to their focus, and because of their precipitous build-up of a network of tens of thousands of billers and creditors, doxo users can pay everything from a single online account and don’t have to worry about having to deal with multiple online accounts, or companies that won’t take a credit card or poorly designed websites that turn paying a bill into a major undertaking. A warning to most hackers and scammers; the security surrounding doxo’s bill paying system is so strong, it makes scams almost impossible.
Most of the possible fraud that could surround paying bills are set aside when people choose to use doxo to pay their monthly expenses.
The folks at doxo are addressing a segment of the economy that includes approximately half of all household spending. The act of managing and paying all the household bills is at once absolutely necessary and also among the most frustrating and confounding tasks every family has to face. Most households pay at least 10 or more bills every month and are faced with having to maintain several online accounts for different purposes. There is also that creditor who won’t take a credit card to deal with, as well as the occasional website that isn’t designed work with tablet or a mobile phone.
There is more than paying bills to the service, too, as doxo includes a digital filing cabinet, where users can scan and keep all their bills, statements and related documents in a secure place, and they can pay their bills as they come up. There is a warning, though; this free service includes so many features that make bill-paying a much easier monthly chore than otherwise, you may actually begin to like paying your bills.
You will also like the feeling of control you get with doxo. Their payment service, doxoPAY, allows the user to set up an auto-bill-pay feature for any payment, and to issue a warning when the amount goes above the normal amount. This allows doxo users to keep track of your bill paying, and it also serves as something of an alarm when a bill is too high. For example, if your usual electric bill is $150 or less, you can set the auto-pay limit to that level, you’ll know immediately when the bill goes above that. The doxo payment system also features an inbox so that any user can see which bills are due and click on each one to examine the full details.